Legal
Auto-Renewal Policy
Last updated: July 2026 · Applies to all recurring Valmore Management & Staffing subscriptions in the United States and internationally.
Valmore Management & Staffing subscriptions renew automatically at the end of each billing period, using the payment method on file, so your service continues without interruption. You may cancel, upgrade, downgrade, or pause your plan at any time from your client portal or by contacting your dedicated concierge.
Renewal notice cadence
| Plan | Billing | Advance notices | Cancellation |
|---|---|---|---|
| Partner / Premier / Signature Partner | Monthly or annual | 30 / 14 / 7 / 1 day (annual) · 7 / 1 day (monthly) | Anytime — access until period end |
| Estate Management | Annual | 30 / 14 / 7 / 1 day | 30-day written notice |
| Home Watch | Monthly / seasonal | 7 / 1 day | Anytime |
| Car Care & Fleet Management | Monthly | 7 / 1 day | Anytime |
Failed payments
If a renewal charge fails, we notify you immediately by email and — if enabled — by SMS, with a secure link to update your payment method. Stripe automatically retries the charge; if it remains unresolved, we follow up on day 3, day 7, and day 14. A final notice is sent before the subscription is canceled, and your concierge is alerted so we can reach you personally.
Cancellation and refunds
You may cancel any subscription at any time from your client portal. Access continues through the end of the current billing period. Annual Estate Management engagements require 30 days written notice per contract terms. One-time bookings and deposits are non-refundable once service has commenced.
Your rights
This policy complies with California SB-313, New York GBL §527-a, Florida §501.165, and the FTC "Click-to-Cancel" rule. Renewal terms are disclosed at checkout, in your confirmation receipt, and in every advance notice. You may unsubscribe from marketing emails at any time; renewal and payment notices are transactional and continue while your subscription is active.
Questions
Contact your dedicated concierge, or reach the private office at concierge@valmoremanagement.com or +1 (561) 887-1242.